Administering Cisco Unified Communications Manager
3 days - CACUCMV7 

 

Profile


Administering Cisco Unified Communications Manager (ACUCM) v7.0 provides system administrators and networking professionals with an understanding of the Cisco Unified Communication Manager System from a Level One support perspective. ACUCM teaches the concepts of IP telephony using the Cisco Unified Communication Manager server, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of the Cisco Unified Communication Manager concepts: clustering, route plans, digit manipulation, call admission control, survivability, media resource, and Cisco Unified Communication Manager features, which are all important to supporting IP telephony in the enterprise network.

Who should attend:
Network Administrators
System Administrators
Entry-level Network Engineers

Course Content
Introduction to IP Telephony; Exploring IP Telephony, Describing the Cisco Unified Communications Manager Deployment Models

Defining the CUCM Basic Configuration; Logging into Cisco Unified Communications Manager; Configuring the Cisco Unified Communications Manager Server; Describing Multilevel Administration; Configuring the Disaster Recovery System: Backup and Restore Procedures

Preparing for Phone Registration; Configuring Cisco Unified Communications Manager System Parameters; Supporting Cisco IP Phones, Exploring Phone Registration and IP Phone Communications

Configuring a Basic Route Plan; Exploring Gateways, Creating a Route Plan

Discovering Route Filters and Digit Manipulation; Configuring Route Filters and Translation Patterns, Understanding Digit Manipulation

Exploring Class of Control; Defining Class of Control, Configuring Advanced Class of Control Features

Explaining CAC and SRST; Understanding CAC, Exploring SRST

Understanding Media Resources; Explaining Media Resources, Exploring Media Resource Management

Describing Cisco Unified Communications Manager Features; Understanding Basic Cisco Unified Communications Management Features, Exploring Hunt Groups, Describing Phone Services

Exploring Moves, Adds, Changes, and Administration; Understanding Phone Moves, Adds, and Changes, Describing User Configuration, Utilising the Cisco Unified Communications Manager BAT

Prerequisites


  • Basic knowledge of IP and networking is suggested, but not required


Skills


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